Recruitment

Travel Insurance Agent – Remote Based

AARDY is one of the leading InsureTech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip.

We are amazing at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States.

As we add to our team it is essential that we maintain our incredibly high customer service skills.

In addition, we are certified as a Great Place To Work.

Primary Responsibilities

• Whilst many of our customers self-serve online, there will always be some who like to Chat, Call or Email.
• As a Travel Insurance Agent,  your primary responsibility will be to take calls, chats, and emails. We do not cold call, we do not solicit. Ours is a world of inbound requests from customers.
• We do not upsell; we do not stretch a customer’s wallet.
• We measure success through conversion, 5-Star Reviews, and other customer focused metrics.
• Your responsibility is to serve the customer.
• Our job is simple – we find the lowest priced policy that serves their needs.
• You will need to be or become a Travel Insurance expert.
• You will need to have a deep understanding of the coverage benefits in every plan we offer.
• You will need to be a master communicator – ours is a complex insurance product, so it is essential that we are able to talk about it in a language that our customers can understand.

Secondary Responsibilities

• When not engaged with customers you could be writing – creating useful articles that will be loaded onto our site. Or you may be creating and updating our internal database. There are several opportunities for you to continue helping our clients indirectly.
• You will be directed, of course, so if you are comfortable as a researcher and a writer, there are always writing assignments to tackle.

Technical Requirements

• You must be General Lines P&C qualified in your home state.
• Ideally, you will also hold A,H & L, although this is not a pre-requisite.
• A Travel Insurance background is an advantage but is not a pre-requisite.
• Salesforce experience is helpful, but not required.
• Ability to type 50 WPM.
• You must be adept at utilizing Email, Microsoft Office, and Chat systems.
• You must have a strong command of the English language, with the ability to deploy your language skills in the medium that best serves our customers.

Behavioral Requirements

• Because you will be working in a remote environment, you must be self-motivated and be able to multi-task.
• Warmth, Empathy, Humor.
• These all matter to a customer, and they matter to us.
• If you have a genuine desire to serve others, and can show these characteristics to those you serve, you will fit in beautifully.

Benefits
Ours is a very straightforward compensation plan.

• 100% Remote.
• Travel Insurance Agents are paid $25.24 hour per hour. We are paid bi-weekly.
• 15 days PTO.
• 6 Paid Holidays.
• ICHRA (Individual Coverage Health Reimbursement Arrangement) - Up to $500 per month reimbursement. 
• 401k with up to 6% company match.
• Monthly incentives.
• Bonusly Peer Rewards System.
• Internet Stipend - $75 per month.
• Home Office Furniture Options.
• Laptop, external monitor, headset, standard peripherals provided. 

Working Schedule

• We are open from 9am-9pm EST Monday-Friday 9am-7pm EST Saturday and 10am-8pm Sunday. Business hours subject to change based on business needs.
• Your schedule will include one weekend shift and 4 weekdays.
• Hours will depend on the business need at the time of hire and is subject to change in the future. 

Job Type: Full-time, non-exempt. 

Hourly Rate: $25.24 per hour

Experience:

• Insurance sales: 3 years (Required)
• remote work: 1 year (Preferred)

License/Certification:

• Insurance Producer License with Property & Casualty LOA (Required)

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aardvarkinsure.com Corporation is an E-Verify employer.